For Hotels

The TV platform built for hotels.

From the welcome screen to checkout, Vaast gives your team control of the in-room experience — and gives guests a reason to use it.

The guest journey

Four moments. One screen.

01 · Arrival

The TV greets the guest.

The moment they walk in, the TV is already on — name, language, and tonight's plan, ready.

02 · In-room

Live TV, controls, services.

All from the remote — no fumbling with a phone or a paper menu by the bed.

03 · Services

Order without a phone call.

Room service, concierge, the spa — routed straight to the team that handles it.

04 · Feedback

Rate the stay before leaving.

The evening before checkout, the TV asks how the stay went — stars and a tap, no typing needed.

By role

Built for everyone on the floor.

GM

General Manager

Brand control across every screen. Guest satisfaction you can measure — and act on before they leave.

  • Brand control
  • Stay ratings & trends
  • Multi-property view
FRONT DESK

Front Desk

Welcome guests by name. Track the concierge queue. Message rooms without picking up the phone.

  • Personalised greetings
  • Concierge queue
  • Two-way messaging
IT

IT & Operations

Provision a room in minutes. Push updates from one place. Watch every device, live.

  • Fleet deploy
  • Device health
  • PMS integration (FIAS)

PMS Integration · FIAS

The TV always knows who's checked in.

Vaast plugs into your PMS over FIAS. Check-in events sync the moment they happen — greetings, language, charges, and access all follow the guest, from arrival to checkout.

FIAS / OperaMewsCloudbedsApaleoCustom REST
EVENT STREAM
fias.events · live
14:32:18CHECK_INRoom 412 · Müller, B.
14:32:18PROFILE_SYNCLanguage → de · VIP tier
14:32:19TV_WAKEWelcome → de · 1 dietary req
14:34:02FOLIO_UPDATE+ Minibar · €12.50
14:41:30ORDERRoom service · Risotto, wine
14:41:31FOLIO_UPDATE+ Dining · €66.00
15:02:00CONCIERGE_REQSpa booking · 18:30

Own every screen.

See Vaast running on a real hotel TV. Book a 20-minute demo, or start free in the sandbox.